Avoid sequestering your screen-ager to the basement with these tips for helping teens talk with older adults. Co-authored with Kate Mangino.

Listen to Michael Sperger’s short-form podcast, Stretch Deals, to hear Amber explain the principles of Appreciative Inquiry and how you can use questions to get unstuck in conversation.

Even great leaders make mistakes in how they support and care for their team members, often by taking the same approach for everyone without recognizing that personal preferences. Find tips and questions. Search SmartBrief for Amber’s monthly column.