Are there conversations you’re ignoring? Four clear signals exist that a conversation needs a better question to get it started. Learn about the RUTS of conversation.

It’s natural, but not helpful, to get defensive when we receive negative feedback or a complaint. One question helps me respond without defensiveness.

Our survey asked people to share their most common responses to the question, “How are you?” The answers were predictable—but don’t confuse that with uninteresting. The insights are fascinating … including that many of you pick an option that hints at a darker side. Find out more …

As executives, we’ve been trained to have all the answers. As leaders, however, often the best thing we can do is ask questions instead.

Make holiday gatherings more meaningful with these three strategies for richer conversations.