If you catch yourself saying these phrases, you're probably playing the victim. Shift your mindset with these insights.

Conflict at work interrupts productivity, causes negative feelings, and leads to turnover. To move past the drama requires changing your role—not your title. The drama triangle is a useful way for thinking about conflict at work, so you can move past it.

Escalating conflict makes for good drama on shows like The Bear, but it makes for a lousy way to live. Here's how to be better at resolving conflict than the characters on The Bear.

There’s a time and a place for making your case and arguing your perspective. But it’s rarely the way to win hearts and minds, especially in one-on-one conversation. When the topics really matter, ask authentic, vulnerable questions instead. 

The beginning of a new school year offers the opportunity for a reset. These questions will help you do a mid-year check-in whether you’re 6 or 60.

We get the information we need, understand more clearly, and check our assumptions when we ask for specificity. This short phrase can help you ask questions that lead to better understanding.

Integrative questions are the foundation of strong conversations and innovation. How can you use them to strengthen your discussions?

Holidays and vacations mean hanging out with the family. Here’s two easy question-based games to play with any 4 year-old or 94 year-old in your life.

Do you have a team that isn’t working as smoothly as it should? One reason might be a failure of design. Designing the team takes minutes but can save months of agony–here’s how.

How successful is your team? These 3 questions will help you evaluate how your team is really doing.

Two simple ingredients can transform a flat question into a full conversation. Here’s a how-to recipe for getting your conversations unstuck.

Ask a predictable question and you’ll get a predictable response. That’s boring. Here are great questions you can ask instead of “How are you?” You’ll definitely get answers that are better than “fine.”

Asking good questions is a skill that will help you prepare for the future of work. To help future proof your career, get curious. Ask more questions—of people, of technology, of data.

Rushing difficult conversations often leads to delays. When you encounter topics of high emotion or high importance, the better strategy is to slow the conversation down. Here’s how.

Why are we so bad at asking for help when we need it? There are four clear answers to that question, and four clear reasons those answers are wrong.

Calzones & the art of better questions. Asking better questions is an art—and to excel at it, you have to tune into the emotions and experiences of those around you.

Are you a good listener? The M&M Challenge can help you diagnose your ability to focus. Try the challenge, then learn to improve your active listening skills.

Readers raised good questions and points about what it means to ask wide open questions. Here’s what you had to say …

Most of us know to ask open questions, but openness exists on a continuum. Make your questions WIDE open, and go from good to great.

Just in time for Valentine’s Day: 3 great questions I normally use at work, but had a surprising impact on my marriage.